How to Prepare for Carpet Cleaning
Thank you for trusting us with your fine furnishings. When we are finished, your home will be sparkling fresh, and beautiful – guaranteed! Here are some suggestions to help us both:
1. Please advise your Cleaning Specialist about any special requirements to follow on moving your furniture, i.e., weak legs, loose tops, etc. We will only move furniture that is reasonably movable for one person.
2. Before we arrive, please vacuum your traffic areas and under furniture you want moved by us for cleaning. If you need to move furniture out to vacuum underneath, please place it back exactly where it belongs so as not to cover the traffic area next to or in front of the furniture. We will be happy to move it, clean under it, and then replace it. Note: A Cleaner Carpet Cleaner will not clean under upholstery that has not been pre-vaccuumed.
4. Please pin up any full-length draperies so that they will be at least 6 inches from the carpet. Pin up any skirts on upholstered furniture, which may be touching the carpet.
5. Remove all items from furniture, which will have to be temporarily moved from its regular location to properly clean your carpet, including books on tables, etc. We will not move furniture that displays breakable items.
6. Any small pieces of furniture such as dining room chairs, magazine racks, etc. that you can remove from the carpet to be cleaned prior to our arrival, will shorten processing time and return the carpet to normal use sooner.
7. China cabinets, Computer equipment, sectional sofas, entertainment centers, antique and fragile furniture cannot be moved unless completely emptied of all breakables. However, carpet underneath such cabinets can be hand cleaned where
8. Please call to your Cleaning Specialist’s attention any spots or stains which may require special techniques and identify the staining agent if possible. Your technician has had specialized training in handling these concerns.
9. For your pet’s peace of mind (and ours!) please put them in a safe place where our cleaning won’t disturb them.
10. If possible, please have an outside water faucet available for us to turn on.
11. A special note about odors:
We do everything possible to reduce or eliminate pet odors. However, due to
depth of contamination, 100% success may not be attainable. For several days
after cleaning, you may notice an elevated odor due to higher humidity levels. We
do offer advance optional levels of odor removal. Please ask your Cleaning
technician for more information.
Post Cleaning Instructions:
1. Please leave the plastic pads and blocks under your furniture for 48 hours after
the cleaning. Also, do not replace office chair floor mats for 48 hours.
2. As a safety precaution please do not allow your children or pets to crawl or lie
down on the damp carpet until it has completely dried.
3. Please use caution when walking from a damp carpet to a dry hard surface that
you don’t slip.
Thank you for working with us. We look forward to serving you.
